Patient Resources

Welcome to our Online Patient Resources! Here you can get information about what to expect during your visit with Dr. Brophy and Dr. Saul, as well as important forms you can complete before your appointment to save time.

We want your visit to be as stress-free as possible. Our staff will do everything we can to make sure your experience is pleasant and convenient. If you have any questions about these forms, please don’t hesitate to contact us.

Hours

  • Monday
  • 9:00am - 6:00pm
  • Tuesday
  • 9:00am - 8:00pm
  • Wednesday
  • 9:00am - 6:00pm
  • Thursday
  • 9:00am - 8:00pm
  • Friday
  • 9:00am - 6:00pm
  • Saturday
  • 9:00am - 1:00pm
  • Sunday
  • Closed

Satisfaction Survey

Your comments and suggestions are very important to us and help us provide the best service possible. Please take a moment to complete our brief patient-satisfaction survey. Just click the button below to access the survey. Thank You.

Patient Forms

Save time during your appointment by completing our patient forms online. Click the Complete Patient Form button below. We also give you a link to schedule an appointment online for you and your family members at your convenience.

When you click the Complete Patient Form button, you’ll see the login page. (If this is your first visit, we’ll take a few seconds to help you create a login to our site.)

Hours

  • Monday
  • 9:00am - 6:00pm
  • Tuesday
  • 9:00am - 8:00pm
  • Wednesday
  • 9:00am - 6:00pm
  • Thursday
  • 9:00am - 8:00pm
  • Friday
  • 9:00am - 6:00pm
  • Saturday
  • 9:00am - 1:00pm
  • Sunday
  • Closed

Satisfaction Survey

Your comments and suggestions are very important to us and help us provide the best service possible. Please take a moment to complete our brief patient-satisfaction survey. Just click the button below to access the survey. Thank You.

What to Expect

When you visit our office, you will be warmly welcomed and we can answer any questions you may have about completing the paperwork so that Gresham Optical may see you. Our team will work together to evaluate your eyes and provide relevant eye care treatment information, review your vision benefits and payment options, fit you for glasses or contact lenses, and focus on exceeding all of your expectations. If at any time you have questions about the process or your specific health information, please ask.

Payment Options

Gresham Optical believes in providing the best value for you and your family. We have products and pricing that aims to accommodate all budgets and our office participates in most insurance programs. For patients who have little or no vision insurance coverage, flexible payment programs may be arranged. To learn more about our payment options, please call our office directly.

Our office accepts cash, check, and major debit and credit cards including MasterCard and Visa, as well as Care Credit.

Insurance

Benefits and Eligibility

Gresham Optical strives to provide exceptional care and customer service for our patients, including our billing practices. This information outlines our billing practices and policies. As a courtesy, we verify your insurance benefits and eligibility prior to receiving services. Sometimes there will be a discrepancy in the amount we were quoted and what we actually receive. In this case, you will be responsible for the difference. Gresham Optical recommends that patients verify eligibility and benefits with their insurance company prior to receiving services.

Young girl smiling

Insurance Billing

We participate in a variety of insurance plans. Gresham Optical will submit claims to the plans we participate in. Any copays and non-covered items will be due at the time of service. Once we receive payment from your insurance company, any balance not covered will be requested in full upon receipt of the billing statement. It is the patient’s responsibility to bill their secondary insurance if needed. Gresham Optical will provide a billing statement for claim submission.

Some of the insurance companies we participate with are:

  • Vision Service Plan
  • Blue Cross
  • Providence
  • Eye Med
  • Superior Vision
  • Health Management Administrators
  • ODS
  • Tricare
  • and UMR

If your insurance company is not listed, please call us at 503-667-2424.

Medical Appointments

Although we verify benefits and eligibility for routine vision coverage, we do not verify medical coverage. As a result, we may or may not be a contracted provider with your medical insurance company. It is the patient’s responsibility to verify with their insurance company if they need a referral prior to coming in. Gresham Optical does not request referrals for patients. If your medical deductible has not been met, you will be responsible for payment after we receive a response from your insurance company.